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Careers at Anvil

Careers at Anvil

Join a global team and make a real difference

Anvil team

Our position as a trusted provider of services to protect our clients’ employees and other valued assets did not happen by accident; it has taken individual talent, expert knowledge, attention to detail, unstoppable energy and most importantly – real team work.

In return, we offer you the opportunity to develop your career into something worth talking about, because a job at Anvil is a career made by you, with development opportunities, benefits and a working culture that embraces diversity.

To find your future role at Anvil, simply search below by department and location, click on a position and complete our online application form.

We look forward to hearing from you.

Open Positions

Europe, Middle East & Africa

ICT Senior Engineer

OVERVIEW OF ROLE

The ICT Senior Engineer will assist the ICT Manager in the design, implementations and support of the company’s internal business and customer facing software and hardware infrastructure.

The post will ensure that the services provided deliver any Service Level Agreement (SLA) that is in place. This includes receiving, prioritizing, documenting and actively resolving end-user help requests using ITIL based methodologies and the incident tracking software designated by the company.

The role will be responsible for all aspects of the day to day running of the ICT infrastructure including High Availability, performance, capacity planning, maintenance, receiving and responding to alerts, systems backup and restore.

As the Senior Engineer, will assist the ICT Manager in ensuring the ICT team follows ITIL best practices and assist with the planning and implementation of current and future projects.
This is a technical role whereby the holder will be expected to resolve issues themselves as well as manage other team members to ensure that SLAs are met.

The ICT Senior Engineer will take responsibility for providing support to the end users and back office systems at The Anvil Group.

TECHNICAL COMPETENCIES

The ICT Senior Engineer will have proven experience in the following technologies:

  • VMWare,
  • Microsoft SQL Server
  • Clustering
  • Exchange 2013 – On premise
  • VEEAM,
  • Active Directory, Exchange,
  • IIS
  • advanced networking
  • Hardware Support
  • Excellent communication skills in order to support both locally based and remote end users.

Network and Systems Management

  • Provide 3rd Line Support and maintain the corporate software systems, ensuring that immediate action is taken to fix system failures, as well as ensuring that the applications are kept to their highest patch/release version
  • Administration of VMware 6.x, VEEAM, AD, WSUS, Group Policy, Exchange 2013, ESET AV, Deslock encryption and SonicWALL Firewalls
  • Maintain and support Always On Architecture consisting of:
    • ARR clusters,
    • SQL Availability Groups,
    • IIS clusters,
    • Network Load Balancing,
    • Windows Failover Clusters
  • Maintain the telephone system, managing hunt groups, upgrades and replacement handsets, call recording
  • Provide Support to the ICT Manager for projects and implementations and test new software and evaluate its benefits to The Anvil Group.
  • Ensure that Active Directory is correctly administered
  • Ensure that the Asset Database is current and maintained.
  • Resolve live incidents and features to ensure clients receive the highest levels of service
  • Participate in the rota for out of hours support
  • Responding to system alerts
  • Documenting and maintaining procedures
  • Ensure coverage of servers and client devices with Antivirus
  • Ensuring monthly server and client patching is completed.

Other tasks may be required from time to time to fulfil business needs

Benefits Package

  • Competitive salary commensurate with experience
  • Excellent training and development opportunities in a fast-growing company
  • Group company pension scheme
  • Death in service
  • Incapacity Benefit
  • Holiday purchase scheme
  • Cycle to work scheme
  • Onsite showers and restaurant
  • Free parking
  • Excellent wellbeing support, including staff access to our medical doctors and clinicians
  • Social events (outside of COVID-19)

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We'll get back to you shortly.

Apply now

Please complete the form below to apply for the position:
ICT Senior Engineer

In line with GDPR requirements, we will no longer retain the CV’s of unsuccessful candidates. Therefore, should you see a similar position advertised by Anvil in the future, we encourage you to apply again with an updated CV. Privacy policy.

Business Development Manager

OVERVIEW OF ROLE

The Business Development Manager (BDM) is the face of Anvil and will therefore be responsible for attending speculative meetings with prospects and formal presentation meetings in order to develop relationships and increase revenue opportunities for Anvil. The BDM should have gravitas and be tenacious in work ethic, forward-thinking, organised and results orientated.

The BDM will also have overriding responsibility for delivering value added solutions to prospective clients, managing the smooth negotiations of the contracts and overseeing the structured implementation of the new business relationship into the business; ensuring the highest standards of professionalism are exhibited at all times. The BDM will employ all avenues for prospecting, including cold calling, working through references, etc. to ensure that the required number of meetings are attained and conducted.

In addition, The BDM will work closely with the Account Managers to ensure that existing Anvil accounts are handed across in an efficient manner whilst ensuring the clients receive the highest levels of service and product delivery to ensure contract renewal.

The BDM will oversee that all opportunities are investigated within each prospective client, and that the correct stakeholders in each account opportunity are aware of the range of services that Anvil provides in order to secure additional streams of revenue.

KEY ACCOUNTABILITIES

  • Management and acquisition of client accounts.
  • Generating leads by cold calling and networking.
  • Engaging with prospects to investigate and understand the issues they face.
  • Develop an in-depth knowledge of the wider risk and security industries to enable a very consultative approach in their dealings with prospects and clients, and to be considered an “expert” in their field.
  • Identify opportunities for Anvil’s core business propositions.
  • Identify other areas and opportunities that may not currently fall under Anvil’s core business offering, and bring them to the company’s attention.
  • Attend both speculative and formal meetings with prospects and clients to build relationships and develop business revenue opportunities.
  • Write and develop compelling client specific proposals.
  • Close business based on a mutually agreeable set of expectations.

Key Performance Indicators

  • Closing business generated.
  • Value of pipeline.
  • Number of new contacts identified and relationships established.
  • Number of meetings conducted.
  • Profitability of client accounts.
  • Total values of revenue within new client accounts.
  • Client satisfaction.

Knowledge and Experience

  • Experience of operating in a business services sales environment ideally solutions and or consulting sales.
  • Graduate or graduate calibre.
  • Managing the client cycle from targeting and engagement through to pitch and delivery.
  • Demonstrated success in developing and maintaining executive-level relationships.
  • Flexibility in approach and open to international travel.
  • Strong communication, organisation and presentation skills and the ability to work autonomously.
  • A self-starter, motivated by the opportunity to deliver client solutions and enjoy the monetary returns.
  • A strategic thinker; able to conceive and execute sector development plans.
  • Excellent relationship management skills with a track record of developing long-term client partnerships.
  • Reporting skills

Benefits Package

  • Competitive salary commensurate with experience
  • Excellent training and development opportunities in a fast-growing company
  • Group company pension scheme
  • Death in service
  • Incapacity Benefit
  • Holiday purchase scheme
  • Cycle to work scheme
  • Onsite showers and restaurant
  • Free parking
  • Modern offices
  • Excellent wellbeing support, including staff access to our medical doctors and clinicians

Thanks

We'll get back to you shortly.

Apply now

Please complete the form below to apply for the position:
Business Development Manager

In line with GDPR requirements, we will no longer retain the CV’s of unsuccessful candidates. Therefore, should you see a similar position advertised by Anvil in the future, we encourage you to apply again with an updated CV. Privacy policy.

Bid Writer

OVERVIEW OF ROLE

The Bid Writer will support and enhance the company’s revenue generating activity by working to identify, review and evaluate business development opportunities and prepare tender documents in response to client needs.

The role will involve the Bid Writer understanding the customer needs and requirements and to write accurate and persuasive responses to the questions featured in RFPs and individual tender submissions. This will include clearly communicating Anvil’s key characteristics and differentiators, value proposition, products and services offered.

KEY ACCOUNTABILITIES

Manage the end-to-end bid process, leveraging project management skills to facilitate and co-ordinate meetings, stakeholder/internal workshops to develop a key win strategy aligned with Anvil’s core business offering.

Writing

  • Development of a storyline and insights document that addresses the needs and messaging of prospecting and existing client bids to reflect Anvil’s capabilities whilst exposing competitor weakness.
  • Creating and maintaining content for bid responses.
  • Working with other specialists within the business to create written material for bid responses.
  • Incorporating comments received from reviewers.

Editing

  • Ensuring the writing structure and words used in the bid persuasively convey the offer to the customer.
  • Edit for grammar, punctuation, capitalisation, clarity, readability, consistency and persuasiveness.

Administration

  • Filing and housekeeping as required, in line with the company shared work systems.

Presentations

  • Supporting bid teams with written material for presentations.

Knowledge Management (bid library)

  • Develop and management of a bid and proposal library.
  • Following submission of the bid and feedback from the customer, update the bid library with new/updated information gathered from the bid process.
    General.
  • To partner with BDM and AD teams to deliver an on-time bid, with particular focus on strategy, high-value and multi-service offering.
  • Lead the internal sign-off process.
  • Maintain a bid process that addresses the execution of work activities – managing internal stakeholders.
  • Work closely with the core team and involve subject matter experts when required.
  • Advise and coach the BDM and AD teams on how to create a “winning document”.
  • Act as the document owner for proposals, submissions and presentations “polishing”.
  • Share best practice tools around the proposal process and educate on innovative ideas in relation to building relationships and communication (internally/externally).
  • Ensure the overall quality of bid process.
  • Provide insight into market trends that is gained through direct exposure to critical feedback from failed bids and evolving needs of the clients that is reflected in tender specification.
  • Interpret client requirements and support Anvil to deliver against complex client requirements.
  • Co-ordinate post-bid review meetings.
  • Develop knowledge of Anvil, its products and services by reading and review previous bid documents.
  • Ensure that the most appropriate and relevant solutions for each bid are effectively pulled together from all parts of the business.

EXPERIENCE AND SKILLS

  • Experience in general proposal development in a consultancy business services environment.
  • 5 years’ or more experience in Bid Writing.
  • Diploma of Higher Education (preferred).
  • Proven capability in delivering winning complex bids.

KEY COMPETENCIES

  • Strong communication and organisation skills and the ability to work autonomously.
  • Demonstrated success in developing and maintaining executive-level relationships.
  • A self-starter, motivated by the opportunity to deliver client solutions.
  • A strategic thinker; able to conceive and execute compelling bids.
  • Highly motivated.
  • Be innovative.
  • Have a flexible ‘can do’ attitude.
  • Motivate and inspire others.
  • An exceptionally high attention to detail.
  • Deadline driven and capable of working under pressure.

Benefits Package

  • Competitive salary commensurate with experience
  • Excellent training and development opportunities in a fast-growing company
  • Group company pension scheme
  • Death in service
  • Incapacity Benefit
  • Holiday purchase scheme
  • Cycle to work scheme
  • Onsite showers and restaurant
  • Free parking
  • Modern offices
  • Excellent wellbeing support, including staff access to our medical doctors and clinicians

Thanks

We'll get back to you shortly.

Apply now

Please complete the form below to apply for the position:
Bid Writer

In line with GDPR requirements, we will no longer retain the CV’s of unsuccessful candidates. Therefore, should you see a similar position advertised by Anvil in the future, we encourage you to apply again with an updated CV. Privacy policy.

Clinician

Position Overview

Are you looking for a new challenge to utilise your critical care skills? Do you work in a similar role or are you looking for a career change and feel you can make a difference to our international clients?

If so we’d like to hear from you.

Role

Clinician for The Anvil Group International (Limited), based in Christchurch, Dorset, BH23.

This is a permanent office based position working out of our bright modern offices in Christchurch. It is envisaged that this will be a full time role, although applications for part time hours will also be considered. The role includes providing medical assistance, conducting telemedicine appointments and mental health assessments, as well as contributing to ongoing assistance projects in a corporate environment and engaging with professional development activities.

Salary: £35,000.00-£40,000.00 per year

COVID-19 considerations:
Fit to work App, temperature monitoring, social distancing measures. Regular reviews and risk assessments by our medical team.

You will be based within our vibrant, modern & secure offices; working closely with other clinical, security, analytical and logistical professionals

You will need

  • To be a registered healthcare professional (registered with the NMC, GPC or HCPC)
  • To currently be a band 6 or 7 (although we will of course consider band 5 applicants with relevant levels of experience and skills)
  • Broad medical, surgical knowledge and psychiatric background with strong acute care background, including primary care, travel health and occupational health
  • Excellent written and oral English language skills
  • Good IT skills

The following skills and experience would be advantageous but are not essential

  • Additional language skills
  • A background in critical care or emergency medicine
  • A postgraduate qualification in travel health, occupational health, public health or global health
  • Experience of working in the humanitarian sector

How we’ll reward you

We offer excellent benefits that help make Anvil a great place to work.
These include:

  • Salary: £35,000.00-£40,000.00 per year
  • An average of 38 hours per week (shifts range from 08:00 to 21:00 with hours outside these times covered by an on-call rota)
  • 251 hours holiday p.a. pro rata for part time employees (including Bank Holidays)
  •  Holiday purchase scheme
  • Onsite restaurant and free parking
  • Full access to our Employee Assistance Programme
  • Death in Service
  • Incapacity Benefit
  • Cycle to work scheme
  • Private Healthcare membership after five years of service
  • Regular performance reviews, annual appraisals
  • Continuous professional development programme, including internal and external (national and international) speakers
  • Postgraduate education support
  • Dedicated revalidation support
  • External study leave provision
  • Company Pension
  • Social events (outside of COVID-19)

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Apply now

Please complete the form below to apply for the position:
Nurse, Clinical Case Handler

In line with GDPR requirements, we will no longer retain the CV’s of unsuccessful candidates. Therefore, should you see a similar position advertised by Anvil in the future, we encourage you to apply again with an updated CV. Privacy policy.

Inside Sales Executives

Position Overview

We have an exciting new vacancy for motivated Inside Sales Executives to join our expanding and vibrant UK sales team. These full-time permanent positions are based at our office in Christchurch, Dorset UK.

As Inside Sales Executive, you’ll play a vital role within the business. Sourcing, researching and prospecting new client leads via outbound calls and emails for the Business Development Managers (BDM’s).

Key Accountabilities

  • Make outbound calls to qualify data, generate leads and identify the key decision maker
  •  Book qualified appointments and pass across qualified leads to the designated BDM
  • Record all sales details and activity on internal database
  • Build and maintain your network within the travel risk management and organisational resilience space
  • Manage your own sales pipeline

Experience and skills

  • Bilingual would be advantageous
  •  Eager to succeed, self-motivated and tenacious to achieve sales targets and financial rewards
  • Professional and confident telephone manner
  • Good negotiation skills
  • Experience with LinkedIn and Salesforce an advantage
  • Well organised team player
  • Excellent communication skills (verbal and written)
  • The ability to work calmly under pressure

Benefits Package

  • Competitive salary commensurate with experience
  • Uncapped commission with an OTE of +150% of salary
  • Excellent training and development opportunities in a fast-growing company
  • Group company pension scheme
  • Death in service
  • Incapacity Benefit
  • Holiday purchase scheme
  • Cycle to work scheme
  • Onsite showers and restaurant
  • Free parking
  • Modern offices
  • Excellent wellbeing support, including staff access to our medical doctors and clinicians

 

Thanks

We'll get back to you shortly.

Apply now

Please complete the form below to apply for the position:
Inside Sales Executive

In line with GDPR requirements, we will no longer retain the CV’s of unsuccessful candidates. Therefore, should you see a similar position advertised by Anvil in the future, we encourage you to apply again with an updated CV. Privacy policy.

International Operations Responder

Position Overview

Reporting to The Head of International Assistance the Responder will be responsible for overseeing the handling of the initial incident reports, resource dispatching, emergencies and communications. The International Operations Responder will be a problem solving leader, critical thinker and detail orientated individual.  Based in our offices in Christchurch, Dorset, this is a full time position which requires shift working to provide a full 24/7 service to our clients.

Day to day tasks:

  • Ability to handle stressful situations while staying calm during reported emergency incidents
  • Ability to operate within a fast moving environment and adapt to ever changing operational requirements
  • Ability to coordinate and prioritise tasks with little guidance and within competing timelines in a fast moving environment and adapt to changing operational requirements
  • Ability to carry responsibility calmly and professionally
  • Ability to understand complex problems, making decisions and taking effective action
  • Have knowledge of case management software (CMS)
  • Initial response to client situations across the globe following dedicated standard operational procedures
  • Case management of medical and security assistance calls in line with individual client requirements
  • Notify and collaborate with client stakeholders on traveller assistance cases and management of the process
  • Manage the Interactive Communications Platforms launch during managed cases
  • Be familiar with our clients and their specific day to day needs as well as their emergency procedure requirements
  • Administer and maintain data using a range of specialist software and internal security software
  • Ensure daily operational communications are conducted to standard
  • Maintain and deliver agreed Key Performance Indicators (KPIs) to achieve business objectives and ensure defined Service Level Agreements (SLAs) are met
  • Effectively manage all aspects of the case lifecycle, including case notification, verification, authorisation, task reassignment/case handover and case closure
  • React accordingly to the customers situation and their needs to deliver superior customer service, this may include using empathy, handling crisis or grief, liaising with relatives and providers, taking ownership and responsibility of situations and problems
  • Review and develop existing process and procedures in line with client requirements
  • Contribute to regular team meetings, and provide support or guidance to peers
  • Ensure effective handover and/or feedback to deliver 24/7 coverage
  • Escalate issues, risks, ideas/suggestions to the line manager as needed to ensure business effectiveness and processes continue to be fit for purpose
  • Provide ad-hoc support to the Intelligence team
  • Ad hoc tasks and support as required by the Group Managing Director, Head of Operations and Operations team

Skills/Expertise:

  • Self-motivated, able to work on own initiative
  • Be able to follow and develop processes
  • Be confident liaising with clients and suppliers
  • Excellent communication and administration skills, both written and verbal with the ability to communicate at all levels of the business
  • Excellent customer service skills and professional telephone manner
  • Excellent computer skills with proficiency in MS Office, particularly Excel and Outlook and an aptitude to learn new, relatively complex systems
  • Worldwide geographical knowledge is desirable, with an active interest in current affairs
  • Being bilingual would be an advantage

Location

Christchurch, Dorset, UK

Thanks

We'll get back to you shortly.

Apply now

Please complete the form below to apply for the position:
International Operations Responder

In line with GDPR requirements, we will no longer retain the CV’s of unsuccessful candidates. Therefore, should you see a similar position advertised by Anvil in the future, we encourage you to apply again with an updated CV. Privacy policy.

United States & Canada

Business Development Manager

Position Overview

The successful Business Development Manager will improve Anvil’s market positioning by prospecting and networking to develop new client relationships, and will further integrate Anvil’s services into existing relationships. This will be done through learning all the features and benefits of the products and services Anvil sells. Success will also come through becoming an expert in the field of consultative business-to-business enterprise sales.

The Business Development Manager will also be responsible for delivering value added solutions to prospective clients and overseeing the structured implementation of the new business. In addition, they will work closely with the Client Relations Managers to ensure that existing Anvil relationships are transitioned in an efficient manner while ensuring the clients receive the highest levels of service and product delivery to ensure contract renewal.

Essential Duties and Responsibilities:

  • Prospecting and lead generation
  • Engaging with prospects through cold calling to investigate and understand the issues they face (minimum standard of 75 cold calls per week)
  • Develop a deep understanding of the products and services Anvil offers and their benefits to buyers
  • Develop an in-depth knowledge of the wider risk and security industries to enable a very consultative approach in their dealings with prospects and clients, and to be considered an “expert” in their field and industry
  • Identify opportunities for Anvil’s core business propositions
  • Develop vertical expertise and become a trusted source for potential clients
  • Attend both speculative and formal meetings with prospects and clients to build relationships and develop business revenue opportunities (meeting attendance often requires 1-2 nights of travel)
  • Attend tradeshows as needed (typically 2-3 per year) and engage with prospects and clients to build rapport and gauge interest
  • Collaborate with marketing and communications colleagues to write and develop compelling client specific proposals and answer RFPs
  • Close business based on a mutually agreeable set of expectations to meet sales targets
  • Conduct virtual review days for clients under the annual contract threshold defined by the Director of Business Development
  • Conduct in-person client review days once a year for accounts that fall within the “key client” parameters defined by the Director of Business Development (reviews to preferably take place at client location)
  • Build relationships with clients to the level they are willing to be a reference and provide Anvil as a referral to their peers in the industry
  • Annually provide Anvil’s Managing Director and Director of Business Development with client for life presentation
  • Required travel: up to 30%

Qualifications and Skills:

Essential

  • Bachelor’s Degree in business, commerce, sales, advertising, marketing, or accounting
  • Corporate experience and understanding of common business, technical, financial, and legal practices
  • Experience managing the client relationship cycle from targeting and engagement through to pitch, delivery, and retention
  • Strong technical acumen, specifically in Microsoft Office suite
  • Outstanding communication and presentation skills, and is charismatic, confident, persuasive, and effective in communicating, both in writing and verbally
  • Ability to devise strategies to promote and sell products or services to customers and clients
  • Ability to develop and maintain executive-level relationships
  • Ability to respond to common inquiries or complaints from customers or members of the business community
  • Strategic thinker, and is able to conceive and execute process improvement plans
  • Strong negotiating skills
  • Excellent relationship management skills with a track record of developing long-term client partnerships

Preferred

  • Experience operating in a business services sales environment, ideally software solutions and/or consulting sales
  • Proficiency in Salesforce

Benefits Package

  • $55,000-$65,000 annual base salary, plus unlimited earning potential through a structured commission plan
  • Medical, dental, and vision insurance
  • Health savings account with company match
  • Voluntary life and disability insurance
  • 401(k) retirement savings plan with company match
  • Pet benefits
  • Unlimited paid time off
  • Tuition assistance and professional development opportunities
  • Referral bonus program
  • Commuter benefits program
  • Paid parental leave
  • Onsite gym
  • Business casual dress

Thanks

We'll get back to you shortly.

Apply now

Please complete the form below to apply for the position:
Business Development Manager

In line with GDPR requirements, we will no longer retain the CV’s of unsuccessful candidates. Therefore, should you see a similar position advertised by Anvil in the future, we encourage you to apply again with an updated CV. Privacy policy.

Client Relations Manager

Position Overview

The Client Relations Manager will provide customer service support to clients on all of Anvil’s technology platforms. They will collaborate with Account Directors to provide the best service experience for clients and perform any required administrative tasks for client accounts. Additionally, they will contribute to the goals of the sales and client relations team by assisting with Request for Proposals (RFP) for the win of new business or contract renewals, implementations, training, and liaising with our UK counterparts.

Essential Duties and Responsibilities:

  • Assist Account Directors with the administrative needs for client accounts
  • Provide troubleshooting assistance for client issues with the technology platform or applications
  • Manage client relations requests and provide the appropriate solution
  • Complete IT risk assessments and questionnaires specific to implementation to assist with the RFP process for the win of new business and retention of current clients
  • Lead the implementation process of new accounts alongside Account Directors and communicate with all key stakeholders
  • Coordinate and lead client meetings to collect timelines, objectives, minutes, and other critical parameters for the implementation of Anvil’s services; the high majority of implementations are expected to occur within 90 days
  • Manage client expectations surrounding existing services and delivery schedules
  • Create and coordinate the setup and testing of accounts to provide efficient integration as well as contract compliance
  • Create and update user manuals as needed
  • Set up client account management documents and reports
  • Stay current on systems and new product and feature launches to ensure proper routing of support, training, and implementation needs
  • Assist the client in training end-users on technology systems
  • Support the sales and client relations team’s efforts around high impact activities such as preparing for trade shows, sales blitzes, researching, creating call lists, etc.
  • Disseminate implementation learnings to the larger team so that all clients can benefit
  • Join sales and client relations team in yearly goals, weekly team meetings, and showing support for important sales activity
  • Help train new sales and client relations team members on the implementation processes and any other implementation training as needed
  • Responsible for additional service or agency implementation for current clients after go-live
  • Partner closely with marketing department to help create marketing, communication, and socialization materials for new clients
  • Liaise with IT to ensure the best customer service experience with technology product and services and communicate with all relevant stakeholders
  • Maintain knowledge of clients’ services and software solutions and their related administrator functions or account needs
  • Provide data and guides to assist the sales and client relations team with the  preparation for client reviews, application analytics, custom client materials, creating reports, and adding custom client data to the technology
  • Set up trial demos for Business Development Managers
  • Stay up-to-date with new product and feature launches and provide communication as needed
  • Answer phones to provide customer service and respond to client needs as support to the sales and client relations team
  • Develop strong internal relationships with IT and marketing teams in both US and other global offices

Qualifications and Skills:

Essential

  • Bachelor’s Degree in business, commerce, sales, advertising, marketing, or accounting
  • Corporate experience and understanding of common business, technical, financial, and legal practices
  • Experience managing the client relationship cycle from targeting and engagement through to pitch, delivery, and retention
  • Strong technical acumen, specifically in Microsoft Office suite
  • Outstanding communication and presentation skills, and is charismatic, confident, persuasive, and effective in communicating, both in writing and verbally
  • Ability to devise strategies to promote and sell products or services to customers and clients
  • Ability to develop and maintain executive-level relationships
  • Ability to respond to common inquiries or complaints from customers or members of the business community
  • Strategic thinker, and is able to conceive and execute process improvement plans
  • Strong negotiating skills
  • Excellent relationship management skills with a track record of developing long-term client partnerships

Preferred

  • Experience operating in a business services sales environment, ideally software solutions and/or consulting sales
  • Proficiency in Salesforce

Benefits Package

  • $55,000-$65,000 annual base salary, plus unlimited earning potential through a structured commission plan
  • Medical, dental, and vision insurance
  • Health savings account with company match
  • Voluntary life and disability insurance
  • 401(k) retirement savings plan with company match
  • Pet benefits
  • Unlimited paid time off
  • Tuition assistance and professional development opportunities
  • Referral bonus program
  • Commuter benefits program
  • Paid parental leave
  • Onsite gym
  • Business casual dress

Thanks

We'll get back to you shortly.

Apply now

Please complete the form below to apply for the position:
Client Relations Manager

In line with GDPR requirements, we will no longer retain the CV’s of unsuccessful candidates. Therefore, should you see a similar position advertised by Anvil in the future, we encourage you to apply again with an updated CV. Privacy policy.

Inside Sales Executive

Position Overview

The role of the Inside Sales Executive is to drive new business opportunities alongside the Business Development Managers. They will be responsible for setting appointments and product demos for the Business Development Managers and helping maintain a healthy sales pipeline. They will also be involved in building industry sector strategy plans to maximize our efforts in winning new business.

Essential Duties and Responsibilities:

  • Make outbound calls to qualify data; generate leads and identify the key decision maker
  • Collaborate with Business Development Manager to build industry sector strategy plans
  • Minimum of 250 outbound calls per week required
  • Goal of 10 appointments/demos set per week
  • Book qualified appointments and pass across qualified leads to the designated Business Development Manager
  • Record all sales details and activity on the internal database
  • Build and maintain network within the travel risk management and organizational resilience space
  • Manage Business Development Manager’s sales pipeline
  • Responsible for data management within Salesforce
  • Assist Business Development Manager with key projects
  • Track all global marketing efforts and view all company webinars
  • Ensure all opportunities in Salesforce are up to date on a monthly basis

Qualifications and Skills:

Essential

  • Associate’s degree in business or a related field, or currently degree seeking
  • Client relationship management or customer service experience
  • End-user support experience, preferably in a Software as a Service (SaaS) industry
  • Strong time management and organization skills
  • Strong technical acumen, with a high proficiency in Microsoft Office suite
  • Customer service orientation and ability to support the business over phone interactions
  • High degree of accuracy and attention to detail
  • Confidence to seek out help and ask questions when necessary
  • Ability to understand process flows and contribute to process improvement
  • Ability to respond to common inquiries or complaints from customers or members of the business community
  • Strong written and verbal communication skills

Preferred

  • Bachelor’s degree in business or a related field
  • Experience using Salesforce or other Customer Relationship Management (CRM) platforms
  • Minimum of two years of experience working in an office with a collaborative team environment
  • Project management certification or experience

Compensation, Benefits and Perks Package

  • $19.25-$21.75 per hour starting pay rate, depending on experience
  • Medical, dental, and vision insurance
  • Health savings account with company match
  • Voluntary life and disability insurance
  • 401(k) retirement savings plan with company match
  • Pet benefits
  • Generous paid time off plan
  • Tuition assistance and professional development opportunities
  • Referral bonus program
  • Commuter benefits program
  • Paid parental leave
  • Onsite gym
  • Business casual dress

Thanks

We'll get back to you shortly.

Apply now

Please complete the form below to apply for the position:
Inside Sales Executive

In line with GDPR requirements, we will no longer retain the CV’s of unsuccessful candidates. Therefore, should you see a similar position advertised by Anvil in the future, we encourage you to apply again with an updated CV. Privacy policy.

Director of Risk Mitigation and Intelligence

Position Overview

The Director of Risk Mitigation and Intelligence will manage the day-to-day operations of the US risk analysis and intelligence team, working within the global intelligence department under the direction of the UK-based Group Head of Risk Intelligence. They will drive intelligence through open source collection, training, and building program capabilities. They will develop collection requirements to enhance the team’s ability to collect and analyze global threats to clients such as political instability, terrorism, civil unrest, crime, environmental, medical, and transportation.

Additionally, The Director of Risk Mitigation and Intelligence will work collaboratively with the UK risk intelligence team and US sales and operations teams to provide innovative solutions to our clients, decision makers, and stakeholders. They will strategically manage and grow the department’s revenue stream through promoting and expanding intelligence capabilities and services. This includes assisting other departments in strengthening client relationships by delivering subject matter expertise and consultation to provide clients with a holistic threat picture as it relates to their business operations.

Essential Duties and Responsibilities:

  • Lead team of analysts supporting Anvil’s incident alerting capability and intelligence operations, coordination, production, and data integration
  • Supervise intelligence collection capability, including identification and vetting of intelligence sources and methodologies
  • Foster collaboration and adoption of best practices
  • Research, analyze, and integrate multiple intelligence sources (open source, geospatial, and human intelligence) to produce in-depth intelligence assessments and reports for formal production and release to Anvil’s clients and other consumers
  • Review analyst products and provide meaningful feedback
  • Manage analyst training and development program to include identifying training needs, deficiencies, and opportunities; developing training standards; and delivering and overseeing onboarding and continuing training
  • Enforce department performance monitoring and service-level agreement standards
  • Schedule week-to-week 24/7 analyst coverage and coordinate with Group Head of Risk Intelligence, ensuring continuous global alert monitoring and reporting
  • Provide an out of hours contact capability for other analysts
  • Expand and advance intelligence capabilities by disseminating high-level situational awareness products to appropriate stakeholders
  • Interface with clients to explain Anvil intelligence capabilities, assess key events and drivers, and facilitate ad hoc intelligence reports
  • Direct and track clients’ informal and formal requests for information and collection requirements
  • Work closely with Client Relations Managers and Business Development Managers to develop or expand opportunities with clients and potential clients
  • Work closely with the UK risk intelligence team and Anvil’s global partners to network and build relations throughout the industry and intelligence community
  • Guide departmental efforts to identify global trends for new and emerging threats to clients’ personnel, assets, and interests
  • Brief clients and stakeholders on intelligence products and services by attending meetings, client calls, on-site visits, and conferences
  • Participate on the US senior management team and drive Anvil’s United Code

Qualifications and Skills:

Essential

  • Bachelor’s Degree in a field related to business, intelligence, security, leadership, and/or management
  • Open source analysis experience; specifically in the use of link and predictive analysis
  • Minimum of 7 years relevant intelligence background, preferably military, diplomatic, or law enforcement agency
  • Minimum of 3 years of people management experience
  • Ability to read, write, analyze, and interpret common business, technical, financial, and legal documents
  • Strong interpersonal and communication skills
  • Ability to develop and deliver presentations to high-level decision makers
  • In-depth understanding of the intelligence cycle and production process
  • Experience with written intelligence products using a wide range of intelligence resources and tools
  • Ability to create, compose, and edit written materials
  • Willingness to work a flexible schedule and occasional overnight travel
  • Ability to work alone or as part of a team in a high pressure environment where deadlines and priorities change constantly
  • Ability to think laterally and objectively, avoiding assumptions, while remaining unbiased throughout
  • Strong constitution to be able to deal with researching harrowing world events while remaining culturally and politically sensitive at all times
  • Keen attention to detail with a strong emphasis on accuracy and completing a task correctly the first time
  • Creative thinking to identify and explore new opportunities and procedures

Preferred

  • Master’s  Degree in a field related to business, intelligence, security, leadership, and/or management

Benefits Package

  • $100,000-$115,000 annual salary
  • Medical, dental, and vision insurance
  • Health savings account with company match
  • Voluntary life and disability insurance
  • 401(k) retirement savings plan with company match
  • Pet benefits
  • Unlimited paid time off
  • Tuition assistance and professional development opportunities
  • Referral bonus program
  • Commuter benefits program
  • Paid parental leave
  • Onsite gym
  • Business casual dress

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Director of Risk Mitigation and Intelligence

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